© Copyright. From the UK, Channel Islands or Isle of Man call: 0345 600 61 61. Whenever you see the Live Chat tab, you can send us a message and be instantly connected. P.O. For sure, its HSBC’s other business, especially Hong Kong, enabled it to ride out the crisis. In just a few easy steps, we can block your existing card and issue you a replacement. For more details please read our Cookie Policy. If your card is lost or stolen, please report immediately by calling HSBC Customer Service Hotline on (852) 2233 3000 or inform the nearest branch of HSBC. Please note that there are some changes on the coverage limits. Learn more. Borrow only if you can repay! HSBC China now provides a better customer experience with upgrades to the HSBC Debit Card cash withdrawal services at HSBC Group ATMs in Hong Kong SAR (Hong Kong Special Administrative Region). Please take action as soon as you realise your cards have been lost or stolen. If you are registered for HSBC Channel Islands and Isle of Man online banking, log on and follow the on-screen instructions. Report a lost or stolen card Contact us immediately if your card has been lost or stolen. Credit cards. A temporary block will protect your card until you unblock it, or report it lost or stolen. With effect from 1 July 2020, the Corporate Liability Waiver Programme protection insurance is underwritten by AIG Insurance Hong Kong Limited, to which HSBC is the assured. It's easy to share your ideas, stay informed and join the conversation. If … Remember the time when your card disappeared and by way of Murphy’s law, turned up the moment you cancelled it? OR. All card transactions, including mobile payment transactions and ATM functions, will be blocked. Easily browse our help topics to learn more about our products and services, or simply contact us to ask a question. When you buy travel tickets with your HSBC Corporate Card, you will receive free travel insurance 2 for up to seven days, including coverage for personal accidents worth up to HK$1 million as well as inconveniences such as travel delays and lost baggage. Spend now with HSBC Credit Card and get a chance to win attractive gifts. Enjoy attractive interest rates up to 5.7% p.a. Loans, mortgages, savings, investments and credit cards. If you're new to HSBC, you can chat to us through Chat or Apple Business Chat. So in its search of a quick boost to earnings per share the venerable Hong Kong Bank bought at a high price a poster-child of the 2008 financial crisis and lost billions in a short time. You’ll receive a new card by post within 4 working days or within 10 working days if you’re outside the UK. Questions about how the coronavirus is affecting your finances or our services? The Hongkong and Shanghai Banking Corporation Limited  2002-2021. Apply online and enjoy exclusive benefits on card rewards, air miles and welcome offers. Welcome to HSBC UK banking products including current accounts, loans, mortgages, credit cards. Contact us immediately if your card has been lost or stolen. 9:00 / One logon for all credit card payments. Enjoy a range of financial products and services with HSBC personal and online banking. Enjoy exclusive privileges with your HSBC Premier Mastercard ® Credit Card, including buy-1-get-1-free on set dinners at designated Michelin-starred restaurants, up to an extra $3,000 RewardCash by paying new policy's premium of selected insurance plans to HSBC Life, HK$800 spending rebate on Cathay Pacific flight tickets and travel offers from now until 31 December 2021 (unless specified). We take part in the Dormant Accounts Scheme, established under the Dormant Bank and Building Societies Act 2008. Alternatively, you can block your card … Please take action as soon as you realise your cards have been lost or stolen. With more than 1,000 automated teller machines (ATMs) via the HSBC and Hang Seng Bank network in Hong Kong SAR, you Get access to online banking and access to ATMs worldwide. Services include cash withdrawal, account enquiry, credit card payment and more. P.O. Lost Card Protection 2; Reminder: "To borrow or not to borrow? Your ATM Card from HSBC is more than just an ATM Card. We have already started issuing Visa, MasterCard and UnionPay Credit Cards on chip in Hong Kong. Also Premier and Advance banking and more… A credit card can help you manage your cash flow and make purchases you’ll pay off later. Enjoy a one-way airport limousine service in a 4-seater luxury sedan or a 6-seater passenger van at an exclusive flat rate of HK$300 to or from anywhere in Hong Kong and 8 other designated airport locations upon making a single transaction of HKD500 or above with the card within 30 days prior to booking. It is your key to 24 -hour banking. The variable Cash APR applies to cash advances and overdrafts, and is 24.99%. Borrow only if you can repay!" If you select Cash Back as a direct deposit, only HSBC Bank USA, N.A. Before applying for a credit card, consider how you’ll use it and what you value most. Thank you for choosing HSBC. Box 22 Buffalo, NY 14240. Only one new account per customer is eligible for these offers. Lost or stolen debit cards HSBC Premier … To obtain the Card Direct (pay by phone) Authorization Form, call our Cardmember Hotline. 1 How you earn Rewards: You earn Rewards when you use your card to make new purchases (minus returns, credits and adjustments). If you require support please get in touch, or if you have a friend or family member impacted by the changes, find out how to refer them to HSBC Expat. If your account is in credit and has been dormant for 15 years or more, we may transfer the balance to Reclaim Fund Limited (RFL). HSBC Customer Service Address. Brexit transition period - HSBC Expat will continue to service your banking needs during this period. Find out more about our credit cards and the guidance we have on offer. Premier Banking. Box 2013 Buffalo, NY 14240. Reload limit: AAVS only reloads once and the amount is between HK$150/HK$250/HK$500, depending on cardholders’ preference. OR. Step-up Time Deposit Step-up Time Deposit to refer the step-up-time-deposit This link will open in a new window. Then report it and we'll cancel it straight away and send you a new one. You can also report a lost or stolen card to us by calling our customer service hotline: To borrow or not to borrow? If your card has been lost or stolen, take action as soon as possible. Pay by ATM, Internet Banking and Phone Banking – transfer funds from your HSBC/ Hang Seng Bank savings/current account to settle your bill by ATM; or visit www.hsbc.com.hk and www.hangseng.com.hk; or call the HSBC Hotline to transfer funds. With your Hang Seng ATM Card, you can access up to 3 Hang Seng HKD accounts at over 1,000 Hang Seng Bank and HSBC ATMs across Hong Kong. Select 'Credit Card Enquiries' as the subject and please be specific about the card you're looking to replace. Points to note for AAVS with credit cards. Our website doesn't support your browser so please upgrade. All rights reserved, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, And your nearest Express Banking location, Careers, media, investor and corporate information, Click on the ‘Report a lost or stolen card’ button, Follow the on-screen instructions to report lost and arrange replacement. Explore a world of opportunities and rewards with an HSBC credit card. Enjoy a range of products and services with HSBC personal and online banking, such as loans, mortgages, savings, investments and credit cards. And its function goes beyond cash withdrawals. Once you report your card, we will cancel it immediately and send you a replacement. plus no claw back for early withdrawal. Open your first HSBC Expat account and get £200 on us* - when you fund £50,000 and register for digital banking within 3 months of opening your first account *Or currency equivalent. You can also transfer funds between Hang Seng Bank and HSBC accounts as well as pay selected bills through our ATMs. Mobile banking app You can chat to us on the HSBC Mobile Banking app quickly and easily. Or you can do yourself a favour by using the HSBC HK App for all your credit card payments. Mortgages. 2 You can receive Cash Back redemptions as a direct deposit or as a statement credit to your HSBC Credit Card. 1a These offers are available to successful applicants who have not, in the 12 months prior to submitting the application, held an HSBC credit card account. Here's how: ... Report a lost or stolen card . Existing Direct Debit, recurring automatic payments, standing instructions and certain contactless payment transactions won’t be affected by the temporary block and you’ll remain responsible for these transactions. HSBC website and Online Banking. Tell us straight away if your card has been lost or stolen You can block your card using our app or online banking. Once you report your card, we will cancel it immediately and send you a replacement. In just a few easy steps, we can block your existing card and issue you a replacement. HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings. Please report the lost or stolen card to us immediately, and we can arrange a replacement card for you. ... Report a lost or stolen card If your card is lost or stolen, please contact us as soon as possible on +1 441 299 5518 and a … @HSBC_HK @HSBC_HK This link will open in a new window Remarks Please note that we do not appoint any third parties to refer credit card applications to us and will not process any credit card application that was referred by a third party under beneficial arrangement. Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 Have half a dozen go-to credit cards? Applicable to World Business Mastercard only. Your card will be temporarily blocked for 60 days. To return to Personal Internet Banking please log on again. We use cookies to give you the best possible experience on our website. Lost card hotline (24/7 service) Contact details +230 403 0732: Contact method: Mailing address Contact details: Port Louis Branch, Place d'Armes, Port Louis, 11328, Mauritius Contact method: Email address Contact details: hsbcmauritius@hsbc.co.mu If you don’t unblock it within this time, it will automatically be reported lost. The hotline number is (852) 2233 3000. Follow HSBC Expat on Facebook This link will open in a new window, Follow HSBC Expat on Twitter This link will open in a new window, Follow HSBC Expat on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, Find answers to your queries or contact us for further help, View our international offices in Jersey and Hong Kong, Get card services information and support, Media, investor and corporate information, HSBC Premier customers call: +44 1534 616 313, HSBC Advance customers call: +44 1534 616 212, From outside the UK call: +44 1442 422 929. Airport Limousine Service. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help.. Brexit transition period - HSBC Expat will continue to service your banking needs during this period.Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. Good luck remembering all the payment due dates and logons for different websites. HSBC Premier Service Center. For your security, your session has timed out due to inactivity. Listening to what you have to say about services matters to us. Why does HSBC move to chip? You can put a temporary block on your card in 5 simple steps using the HSBC UK Mobile Banking app. Terms and Conditions apply (PDF) If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. By continuing to browse this site, you give consent for cookies to be used. A variable Purchase APR and variable Balance Transfer APR of 13.99% to 23.99%, depending on your creditworthiness, will apply to credit card purchases, balance transfers for the HSBC Cash Rewards Mastercard® credit card Student Account. Limited offer ends 31 March. If your card goes missing, you may want to put a temporary block on it until you find it. HSBC credit cards can be used to pay electricity and gas bills from CLP Power, Hong Kong Electric, Hong Kong and China Gas, and the Water Supplies Department. HSBC Bank USA, N.A. HSBC Bermuda debit card can be used to make purchases wherever Visa is accepted. Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. We're here to help. We’ve got another option for you now - you can place a temporary block on your card and simply unblock it when it turns up. 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