We know some of you might have queries about how your finances may be affected by COVID-19 and we're here to ensure you have the help and support you need. ® Registered to BPAY Ltd ABN 69 079 137 518. Getting in touch Close. Telephone Banking is a great way to complete your daily banking transactions, anytime 24/7. If you suspect someone has access to your Phone Banking Access Code, immediately call us on  1300 308 008 (or +61 2 9005 8220 from overseas). Online banking . Here's how: Log on to mobile banking in the app. Getting in touch Close. Please enter your 6 digits phone banking access code followed by hash (#), If you don't have your details handy, or for new product enquiries, press hash (#), Download the complete options menu for Banking Services (PDF, 650 KB) Download the complete options menu for Credit Card Services (PDF, 648 KB). hsbc.armenia@hsbc.com; Last updated on: 22/11/19 18:48 UTC Contact us; Find a branch; About HSBC; Direct Link to CEO; HSBC Websites. This should make using telephone banking much easier, particularly if you don't call us often. If you’ve downloaded our app, Live Chat is usually the quickest way to contact us. Select 'Chat with us'. Cards . If you are not currently a phone banking customer, please call our customer care helpline. Customer Services: 1300 308 008 (or +61 2 9005 8220 from overseas) HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. For Bank Account services please enter the last 3 digits of your BSB followed by the 9 digits account number. The HSBC Phone Banking Service allow you to obtain account information or carry out most banking transactions on any of your HSBC Banking accounts, including Advance, Credit Card, FlexiCredit and HSBC Personal Loan accounts, 24 hours a day, 7 days a week. HSBC provide mobile banking services and apps to help you check your balance and account information on the go. You can chat to us on the HSBC Mobile Banking app quickly and easily. Whether you are at home, in the office, or in other locations, our digital services mean we are always here and available through Online Banking, the HSBC Mobile Banking app, or with Phone Banking. Talk to us directly through our chat channels. Everyday banking in English: at HSBC FR website or the HSBC France mobile app. HSBC Phone Banking allows you instant access to your accounts, 24 hours a day, 7 days a week. You'll just need to repeat that short, simple phrase. 1300 88 1388 (local) or +603 8321 5400 (overseas), or visit your nearest HSBC branch to obtain them. Phone Banking is a fast and easy way to complete most of your banking transactions, Download the complete options menu for Banking Services (PDF, 650 KB), Download the complete options menu for Credit Card Services (PDF, 648 KB), Careers, media, investor and corporate information, Discuss Premier package, Home Loan or any other HSBC products, Check Foreign Exchange & Term Deposit rates, Renew or change your Term Deposit instructions, Stop a cheque or enquire on a cheque's status, Set up direct debit or request for credit card limit changes, Assist with Online Banking and Mobile Payment, Speak and listen (speech to speech relay) users: Call. See our help and support pages for guidance and to find out what you can do through online and mobile banking. Check account balances and recent … You can also enter the first 9 digits of your personal account number followed by the number 6 and then the # key. With our phone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Close. Please make sure you have a valid mobile number updated in your bank records and keep your mobile phone handy to proceed with verification. What if I am in a noisy place, or if it’s a bad line? Fraud Guide; COVID-19 … Our products. HSBC provide mobile banking services and apps to help you check your balance and account information on the go. Other ways to bank Telephone banking . Faster Check balances and make transactions quickly and easily, to manage your spending. Access to your account is only a phone call away. Pay bills, transfer money and see your account balance on the go. To identify yourself, enter your 16-digit credit or debit card number or your 12-digit personal account number. This automated service operates via a voice prompt with instructions in English. Once you've entered your account or card number, you'll just need your voice to access your account through telephone banking. By continuing to browse this site, you give consent for cookies to be used. You can now choose to get verified through a One-Time Password (OTP) sent via SMS to your mobile number registered with HSBC, in addition to your phone banking PIN. Sign up for an HSBC account today. A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking. Accessing phone banking is simple: just call us on 19007 (within Egypt) or +202 3535 9100 (from outside Egypt). Existing HSBC Premier customers please call us on: 0345 600 61 61* Lines are open 24 hours a day *From outside the Channel Islands & Isle of Man +44 1470 697139 . Welcome to HSBC UK banking products including current accounts, loans, mortgages, credit cards. © Copyright 2021. Call us on: +37460 655 000. Close. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Yes, you can set up Voice ID on any account that you have permission to operate. For Credit Card services please enter your 16 digits Credit Card number. Alternatively, you could call us back when you're somewhere less noisy or from a different phone. This is simple and secure channel through which you may handle your everyday banking needs. Easier Enjoy everyday banking wherever you are with our simple design and layout. COVID-19 support Close. You can also use your account number or HSBC credit card number instead of your phone banking number. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Find … HSBC Premier Banking. Use HSBC Phone Banking to gain access to the full range of our automated banking and customer support services. Learn more about our offers for students . Like all other HSBC services, Phone Banking is user-friendly. To set up a telephone banking security number or for any other general queries, please call us on: If you are unable to remember your telephone banking security number call us on: Lines are open from 08:00 to 20:00 every day (except for Christmas Day, Boxing Day and New Year’s Day). Our banking services are always within your reach. Select the 'Support' tab. Our 24 hour phone banking services, satisfies your banking needs as you enjoy convenience from the comfort of your home or even when you're abroad. We offer a 24 hour automated service. In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method. You can rely on HSBC … Whether you are at home, in the office, or in other locations, our digital services mean we are always here and available through Online Banking, the HSBC Mobile Banking app, or with Phone Banking. Like your fingerprint, your voice is unique, which means you can create your own voiceprint. Select account and preview the details. If I have a cold, can HSBC Voice ID still verify my identity? HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. Voice ID will still work when you are suffering from a general cold or sore throat. Mobile services. We'll just need to ensure we can get at least three strong recordings of you repeating the pass phrase. An Interactive Voice Response will help you carry out your transactions by providing simple, easy-to-follow instructions. Our banking services are always within your reach. If you've forgotten your telephone banking security number, you can reset it by calling 03457 404 404. Download our app today Simply select the link below on your phone and follow the on-screen instructions. HSBC Voice ID is available to UK customers over the age of 18 who are registered for telephone banking. Discover the benefits of banking online and register for online banking in just a few clicks Enjoy a range of financial products and services with HSBC personal and online banking. HSBC Hexagone . Select the Chat tab to the right of the page. Also Premier and Advance banking and more… Getting in touch Close. See our help and support pages for guidance and to find out what you can do through online and mobile banking. 10-digit Personal Banking Number (PBN) For HSBC Credit Card customers, all you need is: 6-digit TPIN; 16-digit Credit Card number; If you've misplaced or forgotten your TPIN or PBN, please call us at . 0800 802 380 or 09 918 8350 if calling from overseas (international toll charges apply). To register for Phone Banking please contact us at the numbers below and follow the prompts, 24 hours a day, 7 days a week. Open your app and log on Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. It checks over 100 behavioral and physical vocal traits, including the size and shape of your mouth, how fast you talk and how you emphasise words. Dial the telebanking numbers you require. Phone Banking Interactive Service Menu (PDF) Read FAQ for HSBC … And don't worry about remembering it – we’ll remind you what to say. Instead of entering two random digits from your telephone banking security number, we'll simply verify that it's you talking by asking you to say a short, simple phrase. Our banking services are always within your reach through Online Banking, HSBC Mobile Banking app and Phone Banking. If you are already a HSBC phone banking customer, you can register for the HSBC Voice ID from 19th June 2020. With telephone banking, you can: We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money. HSBC Online Banking is quick, easy and convenient. Choose the one that's right for you. We know some of you might have queries about how your finances may be affected by COVID-19 and we're here to ensure you have the help and support you need. We're here to help. Step 5. You can rely on HSBC … Manage your money 24/7 with online banking. Phone banking is simple to use but you can check the options you'll encounter in our guides. Select HSBC Bank and you will be directed to HSBC online banking login page. Choose the card that suits you . It offers a safe, practical and convenient banking experience - whenever you like, wherever you happen to be. All rights reserved. Just call us at 1-888-310-HSBC (4722) to pay your bills, check your balances*, open a new savings account or even purchase a GIC - all on the phone. Questions about how the coronavirus is affecting your finances or our services? Tap ‘Support’, then ‘Chat with us’ Student account . Online Banking is a fast, convenient and secure way to do your banking, anytime, anywhere. We use cookies to give you the best possible experience on our website. Loans, mortgages, savings, investments and credit cards. If that happens, we'll transfer you to an agent who will verify you by asking you some security questions. It can even recognise your voice if you have a cold or a sore throat. Type your question and send. HSBC provides phone banking services that help you check your account information whenever you need it via the telephone. Our Voice ID technology analyses your voice in seconds. HSBC Group; HSBCnet; HSBCnet Mobile ; Tools and Resources. Manage your money on the move and around the clock with this secure Personal Banking app from HSBC. HSBC Group  |   © Copyright HSBC Group 2002-2021. It should be possible for you to set up Voice ID if you have a speech impediment. It also means we can use it to help protect you further against fraud. COVID-19 measures Close. However, you may find it easier to continue using your telephone banking security number. Learn more about our community banking service. You can use Phone Banking to: Users who are deaf or have a hearing or speech impairment can call through the National Relay Service: To access Phone Banking, please use your Account Number or Credit Card Number along with the 6 digits Phone Banking Access Code. We may not be able to recognise your voice if the line is bad or it's noisy in the background. Branch banking . Chat To start a chat with one of our agents: Log on to online banking. If you're not yet registered for online banking, find out how to register. Phone banking. You'll need a phone banking number and PIN, which we'll send to you by post when you register. All you need to do is to call our 24/7 customer service number. Sign up for an HSBC account today. We use cookies to give you the best possible experience on our website. Phone Banking Options Menu Access to your account is only a phone call away. HSBC provide telephone banking services and can help you check your account information whenever you need it. Once you’ve created your voiceprint, you'll be able to use your voice to access telephone banking. Login using your Internet banking user ID and secondary password or security code generated form the Digital secure key on the 'HSBC India' Mobile app. HSBC ensures everyone has access to basic banking services, including those who may require special support or who have particular needs. To chat with an adviser: 1. Enjoy convenient and hassle free banking service with simple access to your accounts and credit card information. Questions about how the coronavirus is affecting your finances or our services? Découvrez une nouvelle expérience de navigation disponible dans l’App Store et le Play Store avec une navigation naturelle et intuitive et un nouveau design, plusieurs fonctionnalités au cœur de vos comptes bancaires : virement sécurisé sur mobile, une connexion sécurisée, un accès aux comptes permanent. Step 2. One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Follow HSBC UK on Facebook This link will open in a new window, Follow HSBC UK on Twitter This link will open in a new window, Follow HSBC UK on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, View our service status to see how we're doing, Careers, media, investor and corporate information, It makes it easier to access your account through telephone banking, There’s no need to use your security number, Verify yourself using your telephone security number, Use your voice to access your account through telephone banking. At HSBC, we are dedicated to make everyday banking simpler and more convenient for our valued customers. It’s easy to get in touch online. HSBC Continental Europe - Société Anonyme au capital de 491 155 980 euros au 01/12/2020 - SIREN 775 670 284 RCS Paris - Siège social : 38, avenue Kléber - 75116 Paris - Banque et intermédiaire en assurance immatriculé auprès de l’ORIAS (Organisme pour le Registre des Intermédiaires en Assurance - orias.fr) sous le n° 07 005 894 . HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. You can do your banking essentials at your local Post Office. 3. Some of our branch doors are open 6 days a week. Post Office banking . Manage your personal accounts easily and securely from your mobile phone. See our help and support pages for guidance and to find out what you can do through online and mobile banking. Make Convenient and Secure Banking Transactions with Personal Telephone Banking Servicesat HSBC UAE. Step 4. There are no security questions to remember. We don't recommend setting up Voice ID if you use a voice box or speech synthesiser since some of these use a standard voice that won’t be unique to you. To report a lost or stolen Debit or Credit Card, press star (*). Yes. 2. Fraudsters and hackers may be able to steal or guess your security number, but they can't replicate your voice. Our website doesn't support your browser so please upgrade. We're here to help. HSBC Premier customers please call us on: Lines are open from 08:00 to 20:00 every day. We know it's sometimes easier to speak to someone. Our phone lines are open 24/7. The next time you call us, you won’t need a password. With our phone banking service, you can access a full range of automated banking services with the use of the Phone Banking PIN or an SMS OTP*. It’s quick, secure and best of … Discover the benefits of our leading bank account. Voice ID is sensitive enough to detect if someone is impersonating you or playing a recording. 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